Refund & Returns Policy – Nayab Perfume

At Nayab Perfume, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The product must be unused and unopened.
• The item must be in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges on:

• Opened or used perfumes
• Gift cards
• Promotional or sale items

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed to the original payment method within a few business days.

Exchanges

We only replace products that arrive damaged, defective, or incorrect. To request an exchange, please contact our support team.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact the Nayab Perfume support team through our website:

nayabperfume.pk